Support and grievance

Complaints and Grievances

Last updated: 7 September 2026

ERPMantra is a product and service operated by SKK Developers Global IT Services.

Use the monitored contact details below to submit a service complaint, billing concern, privacy grievance or Official WhatsApp concern. This page intentionally does not show an unmonitored web form.

How to submit

  1. Email services@skkdevelopers.co.in with the subject ERPMantra Complaint — [School/Organisation].
  2. Include your name, role, organisation, registered phone/email, ERPMantra subdomain or school code, relevant dates and a clear description of the issue.
  3. State the outcome you are requesting and attach only necessary, safely redacted evidence. Do not send passwords, OTPs, tokens or payment-card details.
  4. For urgent assistance, call +91 85730 90215. A written record may still be requested.

Privacy grievance

Privacy and Grievance Contact, SKK Developers Global IT Services
Bhore-Pagra Road, Near Indian Oil Petrol Pump, Bijaipur, Gopalganj, Bihar 841508, India
Email: services@skkdevelopers.co.in
Phone: +91 85730 90215

If the matter concerns records controlled by your school or institution, contact that institution first so it can verify your identity and instruct ERPMantra where technical action is required.

Handling and response

We may ask for information reasonably needed to verify identity, authority and scope. Response or resolution targets are as per the applicable order form and applicable law. Complex, third-party or Meta/WhatsApp matters may require external review and therefore take longer.

Related pages

Privacy Policy · Data Deletion · Official WhatsApp Service Terms · Contact